-
Q What after-sales support do you provide?
A We provide comprehensive after-sales service, including product warranty, quality problem solutions, technical support and after-sale tracking to protect your rights and interests.
-
Q Do you offer wholesale and distributor cooperation?
A Yes, we welcome wholesalers, distributors and brand partners from all over the world. We provide competitive prices, support and exclusive policies.
-
Q How long is your production lead time?
A Normally, the production cycle for stock items is 3–7 days, and for customized orders it is about 30 days depending on quantity and craft complexity.
-
Q How do you control product quality?
A We implement strict full-process quality control, including raw material inspection, production process testing and finished product inspection, to ensure stable and reliable quality.
-
Q What is your MOQ (Minimum Order Quantity)?
A We have flexible MOQ policy. For regular models, the MOQ is relatively low; for customized products, the MOQ depends on specific requirements. Please contact us for details.
-
Q Do you support OEM & ODM customization?
A Yes, we provide OEM & ODM services, including logo engraving, color matching, packaging design and product structure development according to your requirements.
-
Q Why choose Insight over other knife manufacturer?
A As an in-house manufacturer, we have been making kitchen knives for over 23 years and delivering goods to customers around the world. That means you enjoy premium materials and superior craftsmanship at a more affordable price.
